Your date of birth is an important piece of information on Fluxer, and we take changes to it seriously to prevent abuse and protect your account. If you need to update your date of birth, you'll need to contact our support team.
What you'll need
When contacting support to change your date of birth, please have the following information ready:
- Valid government-issued ID - We need to verify your identity before making changes
- Correct date of birth you want to update to
- Reason for the change (e.g., initial typo, incorrect information entered during signup)
How to contact support
- Email our support team at support@fluxer.app from your account email address
- Use the subject line: "Date of birth change request"
- In your message, include:
- The correct date of birth
- An explanation of why the change is needed
- Attach a clear photo of your government-issued ID
What happens next
- Our support team will review your request within 24-48 hours
- We may ask for additional verification if needed
- Once verified, your date of birth will be updated
- You'll receive a confirmation email when the change is complete
Important notes
- One-time change: For security reasons, date of birth changes are typically limited to one per account
- Age restrictions: If the new date of birth affects your eligibility for certain features, access may be adjusted accordingly
- Processing time: Most requests are processed within 2-3 business days
- ID privacy: Your identification documents are handled securely and deleted after verification
Age restricted features
Please note that changing your date of birth may affect access to:
- Age-restricted channels and communities
- Certain platform features
- Content filters and safety settings
Still have questions?
If you have additional questions about changing your date of birth or need help with the verification process, please don't hesitate to reach out to our support team at support@fluxer.app.