Fluxer allows you to request a complete export of your account data, including all messages you've sent and information about any attachments.
How to request a data export
- Log in to your Fluxer account at web.fluxer.app/login.
- Press the cogwheel icon in the bottom-left corner to open Settings.
- Navigate to Privacy Dashboard.
- Select the Data Export tab.
- Click Request Data Export.
What's included in your data export
Your data export package contains:
- All your user account information
- All messages you have sent across the platform
- URLs to download any attachments from your messages
Downloading attachments
The data export includes URLs for downloading your attachments. However, you must download these attachments before deleting the messages that contain them.
Important: Deleting a message that contains attachments will also delete those attachments. If you want to preserve your attachments, download them from the URLs provided in your data export before deleting any messages.
Receiving your data export
Once you request a data export:
- Your request will be processed and a data package will be prepared
- When ready, you'll receive an email at your account's registered email address
- The email will contain a download link to a zip file
- This download link is valid for 7 days
Request frequency
You can request a data export once every 7 days. This helps us manage server resources while ensuring you have regular access to your data.
What to do next
After exporting your data, you may want to:
- Review your message history
- Download important attachments before deleting messages
- Keep a personal backup of your Fluxer data
- Understand what information you've shared on the platform
For information about deleting your data after export, see our guide on Requesting data deletion.
For information about account deletion, see our guide on How to delete or disable your account.