You can disable or delete your account from your account settings.
How to find these options
- Sign in at web.fluxer.app/login.
- Open Settings (the cogwheel at the bottom left).
- Go to Security & Login.
- Choose Delete account or Disable account.
Deleting your account
Choosing delete schedules your account for permanent removal in 14 days. Signing in at any point during that window cancels the deletion. After 14 days, identifying information is removed from active systems and the rest is anonymised. Encrypted backups roll over on a cycle of up to about 30 days, after which the data is gone from there too. Records we are legally required to keep (such as payment records under Swedish bookkeeping law) are retained for the period the law requires. The full breakdown is in section 7 of our Privacy Policy and the data retention article.
Messages
Your messages stay on the platform unless you remove them first. Other people you talked to can still see your past messages to them, though they are no longer linked to your account.
If you want to clear them out before deleting:
- Bulk delete from the Privacy Dashboard. See requesting data deletion.
- Export your data first if you want a copy. See exporting your account data.
- Email privacy@fluxer.app from your registered address to request deletion of specific data.
You cannot delete messages once your account is gone, so handle this beforehand.
Disabling your account
Disabling signs you out of every device. The account stays in our systems exactly as it was; signing in at any time re-enables it. No data is removed.
Inactive accounts
Accounts that go unused for two years may be scheduled for deletion. Before any deletion proceeds, we send advance notice to the registered email address so you can sign in and keep the account active if you want to.
At a glance
Disabling is reversible: it signs you out everywhere, and you can sign in any time to re-enable. Deleting takes effect after a 14-day grace period; signing in within that window cancels it. After the grace period, identifying data leaves active systems and is purged from backups on the normal rotation.