Requesting data deletion

You can delete your messages and other content at any time through the Privacy Dashboard, or by contacting our privacy team directly.

Delete all messages

1. Sign in at web.fluxer.app/login.
2. Open Settings (the cogwheel at the bottom left).
3. Go to Privacy Dashboard.
4. Select the Data Deletion tab.
5. Click Delete all my messages.

Mass deletion runs in the background and completes as quickly as possible, based on how many messages you have sent. Messages inside a Community or channel that is itself pending deletion (the 14-day grace period that follows when someone deletes that Community or channel) are skipped during bulk delete; they will be removed when the Community or channel is permanently deleted.

Deleted messages leave active systems within minutes. They may persist in our encrypted backups for up to about 30 days before being permanently removed. See section 7.4 of our Privacy Policy and the data retention article for the full picture.

Delete specific data

Email privacy@fluxer.app from your account's registered address, with details of what you would like removed.

Before you delete

Deleting a message also deletes its attachments. If you want to keep them, export your data first. You cannot delete messages once your account has been removed, so handle your data before starting account deletion. Attachments also expire based on size regardless of deletion; see how attachment expiry works.